Effective August 21, 2026

Water by Dave is operated by Dave Ross. This Privacy Policy explains how Dave Ross, operating as Water by Dave, collects, uses, and protects information submitted through waterbydave.com.

INFORMATION WE COLLECT

We may collect information you voluntarily provide, including your name, email address, telephone number, ZIP code, water concerns, property information, questions, and form responses. We may also collect basic technical and usage information, such as browser type, device type, pages visited, and referring source.

HOW WE USE INFORMATION

We use information to respond to questions, provide requested water-related information, follow up about whole-home filtration or under-sink reverse-osmosis options, coordinate consultations, operate and improve the website, maintain records, prevent misuse, and comply with applicable law.

TEXT MESSAGING AND MOBILE INFORMATION

If you separately opt in to SMS, Water by Dave may send the categories of messages described in the consent language shown beside the checkbox. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

HOW INFORMATION MAY BE SHARED

We may share information with service providers that help operate the website, forms, communications, scheduling, or customer support, but only as reasonably necessary to provide those services. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer. We do not sell personal information.

COOKIES AND ANALYTICS

The website may use cookies or similar technologies for essential functionality, analytics, security, and performance. Browser controls may allow you to limit cookies.

DATA SECURITY AND RETENTION

We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure. We retain information only as reasonably necessary for the purposes described above and applicable legal obligations.

YOUR CHOICES

You may ask us to correct or delete information where applicable, opt out of marketing communications, or withdraw SMS consent by replying STOP.

CHILDREN

This website and messaging program are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

CHANGES TO THIS POLICY

We may update this policy periodically. The effective date above identifies the current version.

CONTACT

Questions about this policy may be submitted through the contact form at waterbydave.com.

Terms & Conditions: https://waterbydave.com/terms